Privacy Policy

1. Introduction

Welcome to Jenzi ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered English learning application and website.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Name and email address when you sign up for early access
• Content you upload or share within the app (text, images, translations)
• Learning preferences and progress data
• Feedback and communications you send to us

2.2 Automatically Collected Information

When you use our services, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Log information (IP address, browser type, access times)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your learning experience using AI
• Process your early access requests and communicate with you
• Send you updates, newsletters, and promotional materials (with your consent)
• Analyze usage patterns to improve our app
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics, email services)
• AI Processing: With AI service providers to process and personalize your learning content
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (see our Data Deletion Guide)
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. For detailed instructions on how to delete your data, please visit our Data Deletion Guide.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [Your contact email]
• Website: Contact Form

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